Let us walk you through what We’ve learned after helping hundreds of Toronto families relocate successfully. This isn’t just another moving guide – it’s the real talk you need from someone who’s been in the trenches of Toronto moves for years. Right from the best practices of top moving companies in Toronto to what questions to ask movers, this is something that can help you move and get settled easier.
What questions to ask a moving company
Here’s what you should really be asking before finalising a moving service in Toronto, based on real moving experiences:
1. How Do You Handle Toronto Traffic to Stay on Schedule?
Toronto’s traffic can turn a quick move into a nightmare. A reliable Toronto mover will plan routes to avoid peak congestion (like the Gardiner at rush hour) and schedule moves for mid-morning or mid-week when roads are clearer.
2. Where Will the Moving Truck Park at My Building?
Downtown condos and narrow streets (like in Kensington Market) often have strict parking rules. Ask:
- Do you secure parking permits?
- What’s your backup plan if street parking is full?
- Are loading docks or service elevators required?
3. What’s Included in Your Full Moving Package?
Avoid hidden fees by clarifying:
- Is packing/unpacking included?
- Do you disassemble furniture (like beds or wardrobes)?
- Are moving supplies (boxes, blankets) provided?
4. How Do You Price the Move?
Demand transparency:
- Is it hourly or flat-rate?
- Are stairs, heavy items, or long carries extra?
- What’s the minimum charge?
5. Are There Any Items You Don’t Move?
Some moving companies in Toronto won’t transport hazardous materials (paint, propane tanks) or extremely heavy items (pool tables) without special arrangements.
6. Do I Need to Book a Condo Elevator in Advance?
Yes — you need to book a condo elevator in advance when you’re moving in or out of a building in Toronto (and in most cities with condos). 1-2 weeks or a month before the book
7. Can You Provide a Certificate of Insurance (COI)?
Toronto condos often require proof of insurance. Ensure your movers are fully insured for damage or accidents during the move.
8. Do you have the equipment and experience to handle fragile or oversized items?
Yes, we provide moving dollies, thick blankets for furniture wrapping, straps and shoulder dollies to transport and handle oversize items.
9. What’s Your Cancellation/Rescheduling Policy?
Life happens. Ask:
- Is there a fee for last-minute changes?
- Can I adjust my move date if my closing gets delayed?
10. Can I See References or Reviews?
Check Google reviews and customer real videos. If you’d like, we can also provide a few recent client references who agreed to be contacted — just let us know!
11. Can Toronto movers help me disassemble/assemble my furniture?
12. Can movers help pack up my stuff?
Ask about packing services upfront. Will they properly wrap fragile items? What’s the cost to pack a 2-bedroom? Do they label boxes by room? These details reveal quality movers.
13. When do I need to pay for my move? Is there any upfront deposit for booking?
14. Are there any hidden fees?
Toronto moving companies often hit customers with surprise fees. Always demand a written breakdown of extra costs like stair charges ($10-20 per flight), long-distance carries when the truck can’t park close, and weekend surcharges (Saturday moves typically cost 20% extra). Getting this in writing saves you from nasty billing surprises on moving day.
Why Our Moving Company Earns Your Trust
We’ve built our business the hard way – by doing right by our clients, one move at a time. Here’s what makes us different:
We Speak Toronto’s Language
From knowing which condo superintendents are sticklers for rules to understanding the best routes across the city, our local knowledge saves you headaches.
We Treat Your Stuff Like Our Own
Your belongings get wrapped with care and moved safely. We don’t miss a single detail – from packing to delivery, everything’s handled perfectly.
No Surprises Policy
We document everything upfront and provide you with fixed hourly rates. You pay for the efforts that we put in, period.
Problem Solvers, Not Just Movers
When a client’s closing date got pushed back last minute, we arranged temporary storage and found the best solution for them. at no extra cost. In our complete moving process from providing estimates to sending receipts, we guide our client in the best possible way to avoid the complications and provide them with a detailed moving checklist which helps them at every step.
Honest Answers to Real Moving Questions
How soon should I lock in my moving date?
For summer weekends, book at least two months out. For winter weekdays, three weeks is usually enough. However, some movers, like One Day Movers, have same day service availability. You can check into that.
What’s the worst time of day to move?
Avoid late afternoon moves downtown – you’ll hit both elevator rush hours and traffic.
Should I tip my movers?
If they do a great job, $20-40 per mover is appreciated. More if they handle special challenges well.
What’s the one thing people always forget to pack?
Most people miss toilet paper and a shower curtain. You’ll thank us later.
The Bottom Line to Remember before Finalizing your Toronto Movers
Moving doesn’t have to be stressful when you’ve got the right information and the right team. The best advice We can give? Choose your neighborhood based on your lifestyle, and select one from moving companies in Toronto based on their track record.
When you’re ready to make your move, we’re here to answer all your questions – no sales pitch, just straight talk from people who know Toronto moving inside and out. And if you’re facing a particularly tricky move (like a walk-up building), we’ve got specialized experience to make it work.
Here’s to finding your perfect Toronto home and getting there the easy way!